It becomes essential for us to develop a revolutionary science capable of helping enterprises invest effectively to capitalize on a competitive and adaptable configuration of service systems under uncertain circumstance, aimed at accordingly realizing more predicable outcomes in a smart, efficient, and cost-effective way. Apparently, as the world is getting better instrumented and interconnected, and more intelligent, it is of a great need for service systems to be studied using computational thinking, resulting in the creation and development of service science with the potential of much broader applicability.