ISSN: 978-1-4276-2090-3 (Online)
978-1-4276-2091-0 (Print)
978-1-4276-2091-0 (Print)
- Theory and Principles
- Service Operations
- Pricing, Quality, and Benchmarks
- Service Systems and Dynamics
- Satisfaction and Excellence
- Transformation and Innovation
Custom Search
Please log in, contribute and share your new findings or thoughts...
Recent Issues
RSS
Links
2009 Vol. 1 No. 4
2010-01-30 14:01:19
Buy a hard copy: http://www.lulu.com/product/paperback/service-science-v1n4/6332788
Service Science
Volume 1 · Number 4 · Winter 2009
|
i |
Richard C. Larson Education: Our Most Important Service Sector
|
|
212 |
John R. Rossiter ER-SERVCOMPSQUAL: A Measure of E-Retailing Service Components Quality
|
|
225 |
Stephen K. Callaway, David D. Dobrzykowski Service-Oriented Entrepreneurship: Service-Dominant Logic in Green Design and Healthcare
|
|
241 |
Johanna Bragge, Tuure Tuunanen, Pentti Marttiin
|
|
256 |
Harry Katzan, Jr. Cloud Software Service: Concepts, Technology, Economics
|
|
270 |
Christian Wernz, Andrew Henry Multi-Level Coordination and Decision-Making in Service Operations |
© Services Science Global | Webmaster (webmaster@sersci.com)