Driven by today’s new business environment including advanced telecommunications, accelerated business globalization, increased automation, and highly on-demand and competitive innovations, emphasis in the service sector has evolved to sources of innovations, collaboration, and value co-creation with the main focus on people's satisfaction and success. Leading and competitive services enabled by service systems are all remarkably delineated with information-driven, people-centric, e-oriented, and satisfaction/success-focused characteristics.

Service Science, a fully refereed online journal focusing on fast-track publication, provides the primary and effective forum for both academic scholars and industry practitioners to propose and foster quick discussion on state-of-the-art research and development in the service science and related research, education and practice areas. Ultimately, the presented empirical results, newly discovered science and technology can be effectively disseminated in academia and explained to policy makers, practicing professionals and managers.

A manuscript submitted to the journal will be typically reviewed within 6-8 weeks and published within 3-5 months once accepted; the time clock starts from the day the manuscript is completely received.

Readership
SERVICE SCIENCE is a forum to help academics and practitioners (e.g., professors, researchers, professionals, business analysts, managers, policy makers, etc.), who work in the field of service research, education, and practice, fast and effectively exchange their learning and disseminate their new findings.

Contents
SERVICE SCIENCE publishes innovative and original papers, survey papers, technical correspondence, case studies, conference reports, management reports, and book reviews. Special Issues devoted to important topics in Service Science research, education, and practice will occasionally be published.

Subject Coverage
Service Science topics include, but are not limited to:

Service Science
	Service Theory The Principles of Service Science Human-centric Service Paradigms and Ecosystems Human-centric System and Computational Thinking Cognition Science in Service Logic, Language, and Modeling Creativity and Service Innovations Social Network Analysis The Dynamics of Service-oriented System Quality, Measures, and Benchmarking
Service Management, Operations, and Marketing
	Globalization and Localization Service Operations and Productivity Workforce Management Business Transformation Service Lifecycle Management Risk Management Legal Issues Service Marketing Service Satisfaction Service Pricing
Service Engineering and Systems
	System Complexity, Scalability, Sustainability, and Adaptability Service Infrastructure and Cyber-infrastructure Service Value Networks Service Computing System Configuration and Reconfigurability Self-service Systems System of Systems Data Warehousing, Data Mining and Business Intelligence Web 2.0, BPM/BPI, and SOA 2.0 in support of Service Innovations
Service Economics
Service Education
	Degree, Certificate, and Curriculum Development Knowledge Transferring and Training Worldwide Campus
Simulation
Applications and Case Study
	Healthcare Investment and Financial Engineering Trade and Exchange Banks, Real Estate, and Insurance Education Homeland Security Wholesale and Retailing Utilities and Transportation Governmental Services Manufacturing, Construction, and others