ISSN: 978-1-4276-2090-3 (Online)
            978-1-4276-2091-0 (Print)


  • Theory and Principles
  • Service Operations
  • Pricing, Quality, and Benchmarks
  • Service Systems and Dynamics
  • Satisfaction and Excellence
  • Transformation and Innovation
Custom Search
>> About this Journal
>> Editorial Board
>> Author Instruction
>> Help (How To ...?)
Recent Issues
more...
RSS
Links
* A Smarter Planet: Instrumented, Interconnected, Intelligent
2008-12-17 08:33:42

"Social networks enable people to manage far-flung relationships… Cars show you how quick acceleration reduces gas mileage… Medical data help you see how nutrition, exercise and habits like smoking and drinking impact specific health issues.

We are getting access to information at every turn, information that enables us to make better (mostly very small) decisions that improve our lives and add up to dramatically better use of our resources: money, energy, expertise and time."

Please read more:

http://www.ibm.com/ibm/ideasfromibm/us/smartplanet/20081117/sjp_speech.shtml