Ralph Badinelli (Virginia Polytechnic Institute and State University, USA)

David Ballantyne (University of Otago, New Zealand)

Steve Baron (University of Liverpool, UK)

Daniel Berg (Rensselaer Polytechnic Institute, USA)

Mary Jo Bitner (Arizona State University, USA)

Richard Chase (University of Southern California, USA)

Henry Chesbrough (University of California - Berkeley, USA)

Morris Cohen (University of Pennsylvania, USA)

Brenda Dietrich (IBM, USA)

Jin Dong (IBM, China)

Emmanuel Fragnière (Haute école de gestion de Genève, Switzerland; University of Bath, UK)

Terry Friesz (Pennsylvania State University, USA)

Christian Gronroos (Hanken School of Economics, Finland)

Christoph Heitz (Zurich University of Applied Sciences, Switzerland)

Cheng Hsu (Rensselaer Polytechnic Institute, USA)

Akira Kamoshida (Tokyo Institute of Technology, Japan)

Uday Karmarkar (University of California – Los Angeles, USA)

Kwang-Jae Kim (Pohang University of Science and Technology, Korea)

Richard Larson (Massachusetts Institute of Technology, USA)

Grace Lin (World Resource Optimization, Inc., USA)

Achim Luhn (Siemens AG, Germany)

Robert Lusch (University of Arizona, USA)

Kelly Lyons (University of Toronto, Canada)

Hervé Mathe (ESSEC Business School, Paris- Singapore, France)

Robert Paton (University of Glasgow, UK)

Robin Qiu, Editor-in-chief (Pennsylvania State University, USA)

Roland Rust (University of Maryland, USA)

Gavriel Salvendy (Purdue University, USA; Tsinghua University, China)

Jim Spohrer (IBM, USA)

Stefan Thomke (Harvard University, USA)

James Tien (University of Miami, USA)

Fugee Tsung (Hong Kong University of Science and Technology, Hong Kong)

Stephen Vargo (University of Hawaii, USA)

Jochen Wirtz (National University of Singapore, Singapore)

Wei Zhang (National Natural Science of Foundation & Tianjin University, China)